Frequently Asked Questions and Suggestions Box
This page provides help with Frequently Asked Questions about Carvix.
Please know that we care about your experience at Carvix. We do appreciate if you can provide us with your feedback and suggestions in the box provided below.
Please know that we care about your experience at Carvix. We do appreciate if you can provide us with your feedback and suggestions in the box provided below.
Do vehicles come with wheel locks?
The majority of our vehicles are sourced from two places: vehicle auctions and consumers trading in or selling their vehicle to us. Unfortunately, not every vehicle arrives with wheel locks. You will receive what wheel locks we received with the vehicle.
Do vehicles come with floormats?
The majority of our vehicles are sourced from two places: vehicle auctions and consumers trading in or selling their vehicle to us. Unfortunately, not every vehicle arrives with floormats. You will receive what floormats we received with the vehicle.
Do our cars go through inspections?
We do inspect each vehicle as they arrive. The vehicle is taken on a brief test drive and essential and safety components are checked. Vehicles that do not pass are sent directly to auction.
What kind of warranty does Carvix offer?
Most of our vehicles will have multiple options available for you to choose from to best suit your needs. Many vehicles will also still have the remainder of its factory warranty.
Can I negotiate?
Carvix is a one-price store. So regardless of who you are and how you are buying, everyone receives a fair and honest deal.
Are there any discounts available on vehicles?
Carvix is a one-price store. So regardless of who you are and how you are buying, everyone receives a fair and honest deal based on the current market value for that vehicle.
Do cars come with a spare key?
The majority of our vehicles are sourced from two places: vehicle auctions and consumers trading in or selling their vehicle to us. Unfortunately, not every vehicle arrives with a spare or second key. You will receive what keys we received with the vehicle.
What is an Autocheck report?
Similar to a CarFax vehicle history report, AutoCheck, owned by Experian, is notable for providing a vehicle "score" — a number and a range — such as 85 out of a range of 70-90. This score shows how the vehicle compares to other similar cars built that year. It is meant to be a quick way to identify and eliminate vehicles that might have issues, ranging from high mileage to reported accidents.
Do you provide CarFax and Autocheck history reports?
Absolutely. The CarFax is available online for every vehicle listed for sale at any time and we are happy to provide the Autocheck report upon request. See your Sales Associate for the Autocheck report on any vehicle listed.
Do I qualify for a vehicle?
Carvix serves customers of all credit profiles, including customers with minimal or poor credit histories. Because our lenders take many factors beyond credit score in to account, the only way to know your eligibility is to find a vehicle you like and apply for financing, which you can do 24/7 by following this link: https://carvix.com/financing
Suggestion Box
Share your thoughts and ideas with us, we want your feedback!